Personal Information- What personal information is collected from the user?

Carzonrent collects and uses relevant personal information of User in order to provide services. The following personal information ("information") is collected from the User and shall include ,though not limited to, the User's street address, name, contact telephone number, mobile number; vehicle preference; company name and employee accounts with Carzorent; Reservations and Rental details including dates, times and places of vehicle hire; online feedback surveys; electronic records/databases of all rental agreements;

How this information will be used by the company

The collection of information shall depend upon on the User's use of Carzonrent's services. Carzonrent may collect information directly from the User by mobile devices, portable devices (Tablet) /telephone/fax/email/over the counter/filling an enrollment form or through an internet based service. The User may choose not to provide some information but this may prevent Carzonrent from providing the standard of services that is normally expected. Carzonrent protects information by keeping up to date with techniques and processes meeting current industry standards ensuring that information are kept secure and confidential. Only employees of Carzonrent and those who perform services on their behalf shall be authorized to handle & have access to the information. Carzonrent shall be careful in the management of information of Users and also has measures in place to ensure that collected information is protected and not accessed inappropriately. Carzonrent makes every effort to ensure that information of User is accurate and updated and requires User to verify their identity for security purposes before replying to any requests.

Data Deletion Declaration

Upon your request or upon termination of your account, Carzonrent will promptly delete or anonymize your personal data, except where retention is necessary for legal compliance, dispute resolution, or to enforce our agreements.

You may request the deletion of your personal data by contacting us at corporate@carzonrent.com. Please note that certain data may be retained for a limited period after your request to fulfill legal obligations or for legitimate business purposes.

We take the protection of your data seriously and will make all reasonable efforts to ensure its timely deletion in accordance with applicable laws and regulations.

How the company transfers data to third party companies?

Carzonrent does not submit information to third parties except in the following cases:

1. Receive permission of the User.

2. On outsourcing activities, wherein Carzonrent ensures that strict management of the information is enforced through a separately executed non-disclosure agreement.

3. Disclosure of information in order to comply with the law or a court order; enforce or apply this Policy, our website terms of use or other agreements; or protect the rights, property or safety of the Website, its Users or others.

4. On sharing of information in a Business Transfer i.e. in case of a merger with, or be acquired by another company.

5. In good faith so as to protect the property of Carzonrent, or to protect the safety of employees and their families.

Any information provided to or gathered by this website is controlled primarily by Carzonrent, whose registered office is at E-4, Rani Jhansi Road, Jhandewalan Extension, and New Delhi-110055.

Location Data in Chauffeur App

Carzonrent's chauffeur Apps, called CorDrive and PlugDrive (for electric vehicles), collect the location data to create trip routes during the trip for billing and invoicing. The location data is collected even when the app is closed or not in use. The location data is used, as mentioned already, only to create the billing for the client and shared with the client only. The location is not transferred to any third party or to anyone outside the organization, other than the client.

User and Trip Data/images in Chauffeur App

Carzonrent's chauffeur Apps, called CorDrive and PlugDrive (for electric vehicles), collect the chauffeur's data and images required to onboard the chauffeur and create his user profile. The images uploaded by the chauffeur are the KYC images like PAN card, Aadhar card, Driving licence, user's photograph etc. The App also collects the vehicle's images, the trip related expenses images like the Toll, Parking slips etc.

Cookies

Carzonrent stores cookies on the User's computer in order to facilitate and customize the experience with the Website. A cookie is a small text file that is stored on a User's computer for record-keeping purposes which contains information about that User. Cookies are used to save time while using the website, tracking and targeting User interests in order to provide a customized experience. Carzonrent may use Third Party Advertising Companies to display advertisements on the Website. As part of their service, they may place separate cookies on the User's computer. This Policy covers the use of cookies by our Website only and does not cover the use of cookies by any Advertiser. The User may be able to modify the browser settings to decline cookies. The User notes that on modifications of cookies, some parts of the website may not work properly.

Security

The access is through user Id and password. The storage of information of the User is in computer servers with limited access that are located in controlled facilities. As transmission of data over the Internet or any wireless network cannot be guaranteed to be 100% secure, Carzonrent shall strive to use commercially acceptable means to protect User's information. Carzonrent hereby states that it does not guarantee the security of any information transmitted to or from the website, and is not responsible for the actions of any third parties that may receive any such information.

Links to other sites

The Website contains links to other sites that are not owned or controlled by Carzonrent. The User needs to be aware that Carzonrent shall not be responsible for the privacy practices of such other sites. Therefore Carzonrent encourages the User to be aware on leaving the website and read the privacy statements of each and every other site that collects information. This Policy applies only to information collected by this website.

How to edit this information or log out?

The access to users account is through user ID login and passwords and Carzonrent persuades that the user promptly updates information if it changes in order to help Carzonrent keep the information and up to date. The access would be withdrawn if such facility is not to be continued. However, Carzonrent keeps track of past transactions, therefore the User cannot delete information or opt-out of information associated with past transactions on the website.

Changes or Modifications to the Policy

The changes made herein to the Policy shall be made without prior notice under the heading "Privacy Policy" section of the Website. The revised Policy is effective immediately when posted on the website. The User's continued use of the website after the effectiveness of such revisions will constitute the User's acknowledgment and acceptance of the terms of the revised Policy.

Disclaimer

Every effort has been made to ensure that the information on this site is correct and up to date, however, Carzonrent does not provide any warranty as to the completeness or accuracy of the information and, subject to applicable laws, does not accept any liability for damages of any kind resulting from the access or use of this website and its contents. All information on this site is protected by copyright and other intellectual property rights. No images, text or other content from this site may be distributed or reproduced without prior written approval from Carzonrent. The images used in the website are displayed for informational purposes only. We do not intend to violate Intellectual Property Rights of the respective models & brands. We assume no responsibility for any errors or omissions for these images as they are used for representational purposes only. We make no commitment to update the information contained herein. We expressly disclaim any, representations or warranties, express or implied, regarding the images, including, without limitation, any implied warranties and their merchantability. We expressly disclaim any, warranties, express or implied, regarding the correctness, accuracy, completeness, timeliness, and reliability of the text, graphics, links to other sites and any other items accessed from or via this Website or the Internet, or that the services will be uninterrupted, error-free or free of viruses or other harmful components. Under no circumstances, we or any of our affiliates, or any of the respective partners, officers, directors, employees, agents or representatives be liable or be implicated for any damages, whether direct, indirect, special or consequential damages for lost revenues, lost profits, or otherwise, arising from or in connection with this Website, the materials contained herein, or the Internet generally. All materials contained in this Website are protected by copyright laws, and may not be reproduced, republished, distributed, transmitted, displayed, broadcast or otherwise exploited in any manner without the express prior written permission from us. By proceeding with the access or usage to our website, you expressly agree by such access or usage that you have read and understood all the terms & conditions set herewith and all the provisions mentioned on our website and that you have agreed to be bound by the terms set by us. By access or usage of our website, you are expressly waiving off your right to claim damages and reliefs from/against us from respective Courts/Forums.

Contact Us

In case of any questions or suggestions regarding the Policy, please email Carzonrent at: corporate@carzonrent.com